Fast-moving general-service parts are critical to customers’ daily operations, and are needed on-hand immediately to avoid costly downtime. It is for this reason that Bobcat Equipment South Africa holds a comprehensive spares stockholding of about R18 million, explains National Parts Manager Deric Knox.

Bobcat stocks up on spare partsThe biggest range of spare parts stocked are fast-moving and general service parts, such as sparkplugs, filters, nuts and bolts, ground-engaging tools, wear parts, and cutting edges, he says. The bulk of the spares are stored at the company’s central warehouse in Alrode, Gauteng. However, many of them are also available at the company’s countrywide branch network.

“At branch level, spare parts holdings vary from R1 million to R5 million, depending on the size and stock movements of particular branches. All spare parts are sourced from Original Equipment Manufacturers as genuine Bobcat parts,” says Knox.

“Bobcat’s main global distribution centres are located in Germany and Dubai. Rand-Dollar currency fluctuations therefore have a significant impact on prices. “However, to the best of our ability we try to have measures in place to offset serious exchange-rate fluctuations and transport costs.”

He says that margins on spare parts are kept as low as possible in order to increase the cost-competitiveness for customers. The company also carries a range of Bobcat attachments, including replacement bucket teeth and associated wear parts. Any spare parts that are needed and are not kept in general stock can be ordered as well, with minimal downtime.

National Aftermarket Manager, Arina van der Westhuizen, adds that Bobcat Equipment South Africa has fully-equipped service centres and qualified technicians to take care of customers’ maintenance and repair requirements. The company’s nine countrywide branches all have their own dedicated service centres.

This is in support of the company’s general three-year warranties. Once these expire, there is often a temptation for Bobcat equipment users to seek out ‘grey market’ products and service providers in an effort to reduce aftermarket and repair costs, she says. Most of Bobcat Equipment South Africa’s service centres are fully-equipped with overhead cranes, and all of them have specialised diagnostic tools that not only pinpoint specific problems with machines, but which can also update the software on more advanced models.

“We can also send technicians out to any site to undertake repairs and maintenance on equipment. We have a fleet of vehicles that is fully-equipped to assist clients in addressing all necessary aftermarket servicing of machines. Bobcat Equipment South Africa currently has 27 highly-skilled and certified technicians countrywide,” Van der Westhuizen says.

Image credit: www.bobcatsa.co.za


African Fusion

AfricanFusionAfrican Fusion, the official publication of the Southern African Institute of Welding (SAIW), aims to provide up-to-date insight into welding technology and the welding industry.

Capital Equipment News

Capital Equipment News is dedicated to the application of equipment and modes of transport that are used in the mining, construction, quarrying, and transport industries.

Construction World

ConstructionWorldConstruction World was first published in 1982 and has grown to become a leader in its field, offering a unique mix of editorial coverage to satisfy the diverse needs of its readers.

Electricity + Control

ElectricityandControlE + C publishes innovative, technical articles that provide solutions to engineering challenges in measurement, automation, control, and energy management.

Lighting in Design

LightingandDesignLighting in Design is a glossy, upmarket publication aimed at lighting professionals. It is the only B2B magazine in SA that is dedicated solely to the subject of lighting.

MechChem Africa

MechChemJanuary2017cover MechChem Africa supports African engineering and technical managers across the full spectrum of chemical and mechanical disciplines.

Modern Mining

ModernMiningEstablished in 2005, Modern Mining is one of SA's leading monthly mining magazines, noted for the quality and accuracy of its writing and the breadth of its coverage.

Modern Quarrying

ModernQuarryingModern Quarrying is firmly entrenched as a leading industry-specific magazine. It focuses on promoting the science and practice of quarrying and processing in southern Africa.

Sparks Electrical News

SparksElectricalNewsReadable and informative, Sparks Electrical News is the newspaper for those involved in installing and maintaining electrical supplies and equipment.

Full Name*
Invalid Input

Company Name*
Invalid Input

Your Email*
Invalid Input

Invalid Input

Postal Address 1*
Invalid Input

Postal Address 2*
Invalid Input

Postal Code*
Invalid Input

Street Address 1
Invalid Input

Street Address 2
Invalid Input

Postal Code
Invalid Input

Town / City*
Invalid Input

Invalid Input


Invalid Input

Invalid Input