FAW recently held its annual conference for dealer sales and service representatives in Johannesburg, South Africa.
“This was a great platform to share information on all aspects related to our FAW truck business in sub-Saharan Africa, while giving our sales and service partners a chance to share information, ask questions and make suggestions to improve our combined efforts for further entrenching the FAW truck brand in South Africa,” says Jianyu Hao, CEO at FAW Vehicle Manufacturers SA.
“Top performing FAW dealers were also given due recognition for their valiant efforts in 2016,” says Hao. FAW Eastern Cape, based in Port Elizabeth and headed by Andrew McNaughton, won the 2016 Top Dealer Award in Sales Performance for the third year in a row.
2016 Top Dealer Award in Customer Satisfaction went to FAW Harrismith, led by Juan Wiggill, who attributes the dealership’s success to a focussed and passionate team effort. “Everyone in our team contributes above and beyond the norm, they know their job and are dedicated to satisfy customer’s needs and help with customer’s challenges.”
“One of the reasons for FAW’s growing presence in the African sub-continent is our focus on successful partnerships. These include our customers first and foremost, our sales and service representatives, and our suppliers,” says Hao.
“Our fundamental vision for this region, using South Africa as a base, is to ensure that the FAW brand becomes a truck brand of choice across the length and breadth of this great continent and in so doing, we hope to significantly contribute to job creation and the general stimulation of the local and African economies,” concludes Hao.